Palmer House Hilton Hotel - Chicago

17 East Monroe Street, Chicago, United States, 60603  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Palmer House Hilton Hotel - Chicago

Paid Wi-Fi

USD 12.95 per day

Parking

USD 47 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Dining room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Editorial review:

This large, bustling hotel has a great location with Millenium Park, the Art Institute, and restaurants within walking distance. The El is adjacent. The fitness center is top-notch, the lobby is grand, and it's undergoing renovations. Rooms are hit or miss, though. Some are small and stuffy, and the service is mediocre. There are plans for a new spa.

Verified Reviews:

  • Lobby is absolutely breathtaking - Check-in was easy and courteous - Room was very nice, clean, and spacious
  • I would stay at this hotel again - Room was comfortable - Housekeeping did a great job
  • Front desk staff were quite good - Checkin anytime - Cleaning staff was a bit late each day
  • Bathroom facilities were superior - Room itself was ok - Free internet in lobby area - Great gym
  • Good shower with double shower heads - Coffee maker was better then average - Included robes which was nice

Overview

The oriental-style Palmer House Hilton Hotel in Chicago Loop district is rated 4 stars and features an indoor heated pool, a ballroom and a lap pool. This contemporary hotel dates from 1873 and was refurbished in 2008.

The hotel is situated in the center of Chicago and within a 25-minute walk of John Hancock Center, Navy Pier and Space. The property is located within a 10-minute walk to the center of Chicago.

Aside from using a business center, a photocopier and audiovisual equipment on-site, guests can take advantage of banks and convention centers nearby.

The hotel lies close to LaSalle \"L\" (Blue Line) underground station. Due to the hotel's magnificent location, it will only take a 15-minute drive to get to Midway airport.

Rooms

Guests are offered 1639 luxurious rooms featuring a private safe, a work desk, a minibar, a living area and a microwave. The rooms are designed with European décor and have carpet floors.

Eat & Drink

Those staying at Palmer House Hilton Hotel can sit down to a complimentary breakfast. Guests will enjoy Italian dishes served at the lobby restaurant. The cocktail bar provides pizza and desserts along with healthy drinks. Serving an array of dishes, Corner Bakery and Corner Bakery Cafe are just 50 meters away.

All visitors are offered a full breakfast for a fee. 

Services

There are limousines for rent on site.

Relax

Palmer House Hilton Hotel provides a mini club, cribs and video games for children. On-site fitness facilities include cardiovascular equipment, a fitness centre and aquafit.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

public parking is possible at a location nearby at USD 47 per day.

Year renovated:   2008.  Number of floors:   23.  Number of rooms:   1639.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Carte blanche
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course
  • Racquetball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Video games
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Barbeque grills
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dining room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer

Self-catering

  • Refrigerator on request
  • Microwave on request

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

How to reach hotel

hotel Palmer House Hilton Hotel - Chicago Chicago location
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Hotel Address:

17 East Monroe Street, Chicago, United States, 60603

Get directions
City Center
  • Chicago
    1400 ft
Airports
Train Stations
  • Art Institute of Chicago
    1000 ft
  • Millenium Station
    2000 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    2300 ft
  • Bus stop
    400 ft
Restaurants
  • Miller's Pub & Restaurant (cuisine: American)
    400 ft
  • Corner Bakery
    100 ft
Parks
  • Millennium Park
    1200 ft
  • Grant Park
    2100 ft
Beaches
  • North Avenue Beach
    2600 ft
  • Ohio Street Beach
    1.1 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    23
  • Number of rooms:
    1639

Rooms and availability

Corporate Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Bathtub
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Bathroom:Roll in shower
  • Bedding:Luxury linens
  • Media:Television
Room Description:

Deluxe|HIP & HISTORIC - 1 DOUBLE BED...37IN FLAT SCREEN HDTV / COMP FITNESS CENTER...SERENITY BED / LUXURY LINENS / IN ROOM SAFE (CORPORATE|ODCC18)

Corporate King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Bathroom:Roll in shower
  • Bedding:Luxury linens
  • Media:Television
Room Description:

Deluxe|1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER...37IN FLAT SCREEN HDTV / COMP FITNESS CENTER...SERENITY BED / LUXURY LINENS / IN ROOM SAFE (CORPORATE|ODCC18)

Corporate One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Safe deposit box
  • Facilities for disabled
  • Living room
  • Bathroom:Roll in shower
  • Bedding:Luxury linens
  • Media:Television
Room Description:

Deluxe|1 KING 1BDRM STE MOBILITY ACCESS W/ RI SHWR...37IN FLAT SCREEN HDTV / COMP FITNESS CENTER...SERENITY BED / LUXURY LINENS / IN ROOM SAFE (CORPORATE|ODCC18)

Corporate One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • General:Living room
  • Media:Television
Room Description:

Suite|HIP & HISTORIC SUITE - 2 DOUBLE BEDS...SEPARATE BEDROOM AND LIVING AREA...COMP FITNESS CENTER / 42IN FLAT SCREEN HDTV (CORPORATE|ODBB18)

Corporate Flat
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • General:Safe deposit box
  • Bathroom:2 bathrooms
  • Bedding:Luxury linens
Room Description:

Deluxe|HIP & HISTORIC - 2BEDS 2BATH...LARGER ROOM-2BATHROOMS / 37" FLAT PANEL HDTV...SERENITY BED / LUXURY LINENS / IN ROOM SAFE (CORPORATE|ODCC18)

Premium King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|DOUBLE KING SIZE BED-PREMIUM

Palmer House Hilton photos Room Executive Room
Standard Double Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:In-room safe
  • Individual air conditioning
  • Facilities for disabled
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Trash cans
  • Bathroom:2 bathrooms
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • VCR player
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Video games
  • Radio
Room Description:

Standard|Standard Run Of House 1 Bed

Executive-Floor Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Bathroom:2 bathrooms
Room Description:

Deluxe|2 Double Beds With 2 Baths Executive Floor

Palmer House Hilton photos Room Guest Room
King Guest Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Jacuzzi
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Luxury linens
  • Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Palmer House Hilton photos Room One Bedroom Suite
One Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Luxury linens
  • Linen
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Palmer House Hilton photos Room Guest Room
Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Check Prices
Palmer House Hilton photos Room One Bedroom Suite
One-Bedroom Suite
  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds, 1 Double bed and 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Air conditioning
    • + More
  • General:Safe
  • Work area
  • Iron
  • Living room
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • DVD player
  • Pay per view movies on TV
Two-Bedroom Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|2 Bedroom Suite

Palmer House Hilton photos Room One Bedroom Suite
Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Facilities for disabled
Palmer House Hilton photos Room Guest Room With Two Bathrooms
Guest Room With Two Bathrooms
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Safe deposit box
  • Bathroom:2 bathrooms
  • Bedding:Luxury linens
Palmer House Hilton photos Room Executive Room
Executive Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • + More
  • General:Wi-Fi
  • Seating area
  • Butler service
  • Bathroom:2 bathrooms
  • Bathrobe
  • Toiletries
  • Dining:Mini-bar
  • Media:Television
  • DVD player
Palmer House Hilton photos Room Guest Room With Two Bathrooms
Family Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
Palmer House Hilton photos Room Guest Room
Deluxe Double Room
  • Room size:

    420 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Guest toilet
  • Bedding:Linen
  • Media:Flat-screen TV
  • Wake up service
Palmer House Hilton photos Room Executive Room
Executive Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Trash cans
  • Bathroom:2 bathrooms
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Palmer House Hilton photos Room Executive Room
Executive Room on Executive Floor
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Wi-Fi
  • Seating area
  • Bathroom:2 bathrooms
  • Media:Wake up service
Palmer House Hilton photos Room Executive Room
Executive King Room
  • Room size:

    420 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Palmer House Hilton photos Room Executive Room
Executive Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private pool
    • Jacuzzi
    • + More
  • General:Wi-Fi
  • Bathroom:Bathrobe
  • Toiletries
  • Dining:Mini-bar
Room Description:

Save w/ Breakfast, Evening Hors d'oeuvres, Beverages and more. Recently renovated, this room offers 2 Double Beds. The Executive floor is accessed by private key and offers guests exclusive upgrades including continental breakfast, evening hors d'oeuvres, non-alcoholic beverages, and full bar with bartender. In addition to executive floor access, this executive floor accommodation also includes WiFi (for a fee), HDTV, enhanced bath amenities such as dual shower heads and fuzzy bathrobes, plus complimentary access to the Health Club featuring indoor pool, whirlpool and group exercise classes.

Palmer House Hilton photos Room
Business Class Double Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Standard|Room, Accessible, Business Lounge Access (Bathtub)

Palmer House Hilton photos Room
Business Class King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Includes WiFi & Health Club Access. Upgrade to this larger room and Save. This 1 King Bed, business-class accommodation offers extra space, in-room WiFi, 37-inch HDTV, plus complimentary access to the Health Club featuring indoor pool, weights, and cardio equipment.

Palmer House Hilton photos Room One Bedroom Suite
Business One-Bedroom King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More

Palmer House Hilton Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

Places of interest

Train stations

Sport related

Shopping areas

  • Macy's Department Store1000 ft

Historical sites

  • National Trust For Historic1000 ft

Museums

  • School of the Art Institute400 ft
  • Chicago Architecture Fndtn700 ft
  • Museums in the Park700 ft
  • Museum of Broadcast Comm1000 ft
  • Art Resources and Teaching1000 ft

Halls

  • The Shubert Theatre400 ft
  • Orchestra Hall at Symphony Ctr700 ft

Universities, Institutes

  • Ymca400 ft
  • Mac Cormac College400 ft
  • Career Colleges of Chicago400 ft
  • University-IL Urology Clinic700 ft
  • National Louis University700 ft
  • Computer Learning Ctr700 ft
  • Depaul University-Computer Sci700 ft
  • Medical Careers Institute Inc700 ft
  • Center For Intl Business Trade1000 ft
  • Center For Information Tech1000 ft

Theaters

  • Bank of America Theatre400 ft
  • Chicago Symphony Orchestra700 ft

Public parking

Local attractions

  • Richard H. Driehaus Museum5000 ft
    40 E. Erie St., Chicago
  • Museum of Broadcast Communications1.0 mi
    360 N. State Street, Chicago
  • Holy Name Cathedral1.1 mi
    735 North State St, Chicago
  • St. James Cathedral5200 ft
    65 East Huron Street, Chicago
  • Shedd Aquarium1.1 mi
    1200 S Lake Shore Dr, Chicago

Near the hotel

  • Art Institute of Chicago800 ft
    111 S Michigan Ave, Chicago
  • Carson, Pirie, Scott and Company Building600 ft
    1 S. State St., Chicago
  • Pritzker Military Library700 ft
    104 S. Michigan Ave., Chicago
  • Monadnock Building1200 ft
    53 West Jackson Blvd, Chicago
  • Millennium Park1200 ft
    201 E Randolph St, Chicago
  • Crown Fountain700 ft
    50 South Michigan Avenue, Chicago
  • Chicago Cultural Center1100 ft
    78 East Washington Street, Chicago

Restaurants nearby

  • Miller's Pub & Restaurant400 ft

    Address: 134 S Wabash Ave
    Phone: (312) 263-4988

    67% likes this, based on 510 reviews
    Cuisine: American
    Price Range: USD 23 - USD 32

  • Corner Bakery Cafe100 ft

    Address: 35 E Monroe St
    Phone: (312) 372-0072

    65% likes this, based on 94 reviews

  • Corner Bakery Cafe100 ft

    Address: 56 W Randolph St
    Phone: (312) 346-9492

    82% likes this, based on 51 reviews

  • Corner Bakery100 ft

    Address: 140 S Dearborn St
    Phone: (312) 920-9100

    79% likes this, based on 110 reviews

  • Lockwood Restaurant and Bar100 ft

    Address: 17 E. Monroe Street
    Phone: 3129173404

    64% likes this, based on 118 reviews
    Cuisine: American
    Price Range: USD 22 - USD 42

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    23
  • Number of rooms:
    1639
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1.0 km

Palmer House Hilton Reviews

Guest reviews are submitted by our customers after their stay at Palmer House Hilton

Average guest rating

7.4out of 10
Very good
Based on 191 reviews

Rating by category:

Location
10.0
Rooms
6.0
Service
6.0
Value
2.0
Dining
4.0

Guest reviews

  • Family with children
    8.8

    Beds sleep very comfortable and linen is very nice.

  • Couple
    9.6

    Very nice. Maybe a little too noise from other rooms, but everything else just great!

    No internet free

  • Group of friends
    10.0

    The staff was very courteous and helpful. The complimentary breakfast did not show up on their reservation somehow, but when I showed them my e-mail confirmation from Booked.net, they were more than happy to accommodate me.

  • Family with children
    6.2

    The hotel's history and lobby is fantastic, just go there for a drink.

  • Older travelers
    10.0

    We brought our two small dogs and found the staff to be quite helpful with everything. For such a wonderful hotel with such nice amenities it was a pleasant surprise that our dogs were allowed to stay with us. The staff were even able to check us in a little early so we could get the dogs settled in after their long car ride.We would stay there again!!

  • Single
    8.2

    I thought the help were friendly, went out of their way, and knew their areas of specialty. I liked the bar in the lobby.

    Rooms could be updated more-- especially the bathroom.

  • Couple
    6.2

    I had an executive suite - so we had the private elevator - that was nice.

    The rate that I paid for this hotel was ridiculous. There is no way it was worth that much. The lobby was a disaster. Tons of people - nobody assisting patrons. No one knew where they were going - it was totally crazy.

  • Group of friends
    6.6

    The staff was amazing....so nice and helpful from housekeeping to concierg.... By the way the latter was the best I have ever had, no attitude and wanting to make my stay successful!!!

    I paid a lot for this room and there were no amenities....no coffee, no tea, no robes, no mini bar.............the room was empty and impersonal. In todays economy give a little it goes a long way!!!

  • Single
    7.0

    Spacious twin double bed and two bathroom bedroom. Tastefully furnished.Very comfortable bed. Good help with luggage and Taxis. Beautiful lobby. Sense of history. Close to Art Museum, Chicago Symphony and Macy's on State Street. Have returned three times..

    No fridge or coffee machine in rooms. Carpet in rooms is getting tired.Limited number of good restaurants within walking distance for evening meals.

  • Family with children
    4.6

    No free wi-fi that it is not good for such a hotel. The house keeper did not refill toiletry and when we ask for refill it took around 20 min.to come to the room. So I consider that this does not match Hilton standard. The room does not equip with modern facilities i.e. Fridge, LCD TV, newspaper.

  • Family with children
    7.4

    Central location, excellent room service, great price

    Service is not good on weekends, I booked 2 rooms and they put us very far apart but on the same floor

  • Couple
    8.2

    The executive floor upgrade offered was excellent value for money.

    The room had a connecting door to a neighbouring room that allowed noise through too easily.

  • Family with children
    10.0

    Very comfortable quiet rooms. Excellent bartender and food service inthe main bar. Courteous and helpful front desk and bell service and parking attendents. Thanks again

    No complaints. Wish for free parking .

  • Older travelers
    10.0

    The lobby and bar area are amazing with the marble and designs. The breakfast wait staff are very friendly and very helpful. My wife is celiac and they knew to bring gluten free bread and were very helpful.

  • Older travelers
    10.0

    Grand hotel with historical presence, fabulous lobby, perfect Chicago location.

How to reach hotel

hotel Palmer House Hilton Hotel - Chicago Chicago location
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Hotel Address:

17 East Monroe Street, Chicago, United States, 60603

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City Center
  • Chicago
    1400 ft
Airports
Train Stations
  • Art Institute of Chicago
    1000 ft
  • Millenium Station
    2000 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    2300 ft
  • Bus stop
    400 ft
Restaurants
  • Miller's Pub & Restaurant (cuisine: American)
    400 ft
  • Corner Bakery
    100 ft
Parks
  • Millennium Park
    1200 ft
  • Grant Park
    2100 ft
Beaches
  • North Avenue Beach
    2600 ft
  • Ohio Street Beach
    1.1 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    23
  • Number of rooms:
    1639